An award-winning innovator and disruptor, Reggie Fils-Aimé is a proven expert on transforming companies, re-vitalizing brands, and reshaping industries to solve daunting challenges and achieve ‘the impossible.’ Most recently, he was the president and chief operating officer of Nintendo of America – the first American and African-American to hold this position. Revered by business leaders and gaming fans alike, Fils-Aimé helped bring Nintendo’s greatest successes – including the Nintendo DS, the Wii, the Nintendo 3DS, Wii U, and the Nintendo Switch – to the global marketplace. Using his personal story as an example, he shares with audiences his principles for effective and innovative leadership, including defining a vision, courage in decision-making, and “irrefutable integrity.”

Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

Millennial, award-winning entrepreneur, CEO of Inkpact and women-in-tech ambassador. Charlotte is an inspiring and motivational speaker whose mission is to bring delight and connection to the heart of business communications. Using innovative and disruptive tech, Inkpact, successfully transforms digital email campaigns into beautiful, handwritten notes at scale. The letters are written by hand, by a freelance community of scribes - The Scribe Tribe, who make up the heart of the business. The thriving community of over 100 UK and US based creative freelancers leverage the flexible working hours and equal opportunity employment to earn in their spare time whilst doing work they love. Inkpact has recently launched a successful salesforce app allowing businesses to scale thoughtfulness at the touch of a button. Charlotte is a passionate and energetic leader who leads with heart. She has built a flexible and collaborative culture internally, provides work to those who prefer flexibility and has revolutionized the depth of connection companies can experience with their customers, through the power of innovative tech and human heart. Expertise: Charlotte is on a mission to connect the head and the heart of business and to drive innovation in the way humans and technology co-create meaningful experiences and lasting business relationships.

Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19. During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble. Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.

Originally a facial therapist, Jo fell in love with fragrance whilst working from her discreet skin care clinic which she set up from her London home. Discovering an instinctual talent for creating scented products by hand in her kitchen, word of her exceptional potions quickly spread and soon Jo was unable to keep up with demand. From these artisan beginnings Jo launched her first brand, Jo Malone London which gained cult status around the world.

Jane Park is the CEO and Founder of Tokki, a social & sustainable gifting technology company. Merging reusable physical giftwrap with a digital social experience, Tokki is reinventing gift giving to make the experience unforgettable.

Martin McCourt has spent over 40 years working at the heart of British-based manufacturing, design and marketing for quality brands such as Dyson, Mars, Duracell, Toshiba and Pelikan. Martin was the CEO of Dyson for 15 years, the ideas to market-leading consumer products maker. As CEO, he devised and implemented a strategy that transformed the company from a single product, single market producer into one where 80% of the business came from over 60 markets around the world. In that time he increased UK skilled jobs, grew profits to over £300m and enabled James Dyson to keep on inventing. In 2011 Dyson hit £1 bn revenue for the first time. Martin was directly responsible for the establishment of Dyson subsidiaries in the USA, Japan, Switzerland, Austria and Germany. In total he took Dyson into over 60 markets, achieving market leadership in the majority including the USA.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Best known for his ten year leadership of Sainsburys which culminated in Justin being named Most Admired Business Leader by Management Today as well as Britain’s Most Impressive Businessman in the IPSOS-MORI Captains of Industry Report. Recently Justin has taken the interim role of Chairman of Manor Marussia F1 Team, reflecting a lifelong interest in the sport.

Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.